Benefits
Open Architecture
DeepKnowledgeTM is based on an open architecture that was designed from the ground up in order to support a variety of third party systems and services. Use our open API in order to authenticate to other systems, integrate with LMS, learning systems and more
Intuitive user interface
In addition to the multitude of customizations that can be performed on the UI in order to fit your branding needs, the available set of screens and forms is very intuitive and does not have a steep learning curve. Your library patrons will find it familiar and easy to use from the first time.
Access anytime, anywhere
Granting remote access to your user base is as easy as switching a button on! Thanks to our extensive network infrastructure deployed across three continents, your patrons will be able to gain access to your library resources anytime of the day, anywhere around the globe, without having the need for fast internet connections. Our system will automatically detect the user location and serve content from the nearest location
Customize workflow
DeepKnowledgeTM is a platform designed by librarians for librarians.
Over the years, we have built into the system a significant amount of customized workflows and options that are easily configured on demand and that can accommodate a wide range of institutions and libraries.
You are in control, customize it the way you want!
Get started immediately
Do not wait for your technical department to design a hardware/software solution, upgrade your existing infrastructure, and install software, test configurations... You can get started immediately.
Thanks to our multi-tenant approach, the software resides in our servers, all you need now is an internet connection!
Control your costs
No upfront investment on IT infrastructure and easy to understand subscription model makes it convenient for you to focus on the core of your library business and avoids you any surprises when it comes to billing.
You know exactly what you pay for and when to pay for it.
Customer support
Our experienced support team is here to help you with any enquiry. Furthermore, most of the standard support requests will go to our support system and we directly deal with each case.
From issues related to access difficulties, to missing content and suggestions, we handle all that without having you involved, and we will automatically escalate tickets to you in case they require your attention.
That is another time consuming task that you can write off your checklist!