DeepKnowledgeTM is one of the few systems available at the moment as a fully cloud based service. What this basically means is that you do no longer need to worry about software updates, hosting costs and reliability, on premises hardware and network infrastructure, IP addresses, redundancy and backup, data restoration and disaster recovery strategies. We work with some of the best hosting and infrastructure management companies available out there in order to deliver an extremely reliable service to your end users. Whether you are a public library, academic institution, medical facility, governmental body or private corporation, you surely cannot afford to waste time and resources on managing a complex information solution. By allowing us to handle these tasks on your behalf, you immediately impact your staff efficiency and effectiveness, free up resources that you can re-allocate to other tasks and most importantly focus on your core workflow, processes, content acquisition and service improvement.
What’s more? Three years from now, your library user base would not be the same as now. DeepKnowledgeTM greatly help reduce your costs by cutting down any charges related to upgrading the hardware as your user base grows in time.
We also release several updates every year, without affecting the availability of the service. By adhering to the Cloud Based Platform approach, you make sure that the service is available 24 hours, 365 days a year with no noticeable downtime, hence improving your users experience, satisfaction and quality of service.